Senior Software Engineer at

I engineer products,
platforms and teams.

Abhinav Nigam

01 / 03

14 → 3 flaky tests per week

Google Cloud SecOps

A cloud-native security operations platform. I engineered scheduled delivery for dashboard reports and contributed to a shared visualization library used across internal projects.

Current

02 / 03

14% lower monthly MongoDB storage cost

Observe.ai Platform & APEX

Designed a reusable web-component library, introduced a Backend-for-Frontend layer, and worked on the retention and deletion-policy interface.

March 2023 — October 2024

03 / 03

Rejection 19% → 7%; rides per rider +40% in selected cities

Rapido Partnerships

Built product features and operational dashboards for delivery partnerships, including an SLA dashboard and multi-city order batching.

September 2020 — February 2023

From the interface to the systems behind it, I make complex things clearer.

I'm Abhinav, an engineer with 12+ years building web products and platforms across security, mobility, and customer operations. I like problems where thoughtful engineering makes products easier to use and teams easier to move.

My experience spans Google Cloud SecOps, contact-center products, mobility, financial applications, and consumer platforms. I've built shared UI foundations, delivered product features, improved reliability, and led engineering teams.

  • Google
  • Observe.ai
  • Rapido
  • Reliance Jio
  • IHS Markit
  • MetaDesign Solutions
  • Web platforms 12+ yearsGoogle Cloud SecOps · Observe.ai · Jio.com · Rapido
  • Engineering teams 5–14 ledGoogle 5 · Observe.ai 8 · Rapido 14 · Reliance Jio 8
  • Reliability 78% fewer flaky testsFlaky tests cut from 14 to 3 per week
  • Product impact 40% more rides per riderRejection 19% → 7% · First interactive 1.7s → 0.8s

Experience

Where I've worked.

May 2025 — Present

Google Senior Software Engineer

Google Cloud SecOps: custom scheduling for SIEM dashboard reports, a shared visualization library, and reliability improvements.

Reduced flaky tests from 14 per week to 3 per week (78%).

TypeScript · Angular · Go · ECharts

March 2023 — October 2024

Observe.ai Software Development Engineer III

Worked across the Platform team and APEX contact-center quality-assurance product.

Built a shared web-component library and a Backend-for-Frontend layer; the retention/deletion-policy UI work helped lower monthly MongoDB storage cost by 14%.

TypeScript · React · Node.js · MongoDB · Jenkins

The full story

Platform and APEX

  • Designed and built a web component library from scratch to speed up UI development: wrapped Material UI components, moved them into their own repository, bundled them with Rollup so they tree-shake, and published them through AWS CodeArtifact with Jenkins.
  • Led the Nazca design system revamp on top of that library, coordinating delivery across teams. It shipped with no bugs or rollbacks.
  • Built the team hierarchy cascader on my own: a shared component that replaced a flat dropdown and is used in 10–12 places across the app.
  • Introduced and architected a Backend-for-Frontend service for data shaping, proxying, caching, third-party allow-listing and frontend logging.
  • Built the retention and deletion policy UI, which moves old conversations to cold storage and cut monthly MongoDB storage cost by 14%.
  • Cleared yarn audit security issues: critical 9 → 0, high 28 → 6, moderate 10 → 3, low 2 → 0.
  • Stepped up to manage the 8-person team, while still coding, to deliver a feature-heavy project in 1.5 months.

Team and culture

  • Started the UI architecture guild and fortnightly UI learning sessions.
  • Set up PR review guidelines, Jenkins checks for PR size, SonarQube and test count, and a two-review rule before merge.
  • Wrote the most Confluence docs on the team, mentored through pair coding, ran the on-call rota, and helped hire and onboard engineers.
  • Runner-up in the company hackathon.
September 2020 — February 2023

Rapido Lead Product Engineer

Led two pods: Captain Acquisition, which takes a driver from app install to first ride, and Partnerships, the delivery-partner vertical.

Production bugs fell from 71 to 9; the SLA dashboard reduced rejection from 19% to 7%; website first interactive time improved from 1.7s to 0.8s; order batching increased rides per rider by 40% in selected cities.

JavaScript · React · Next.js · Angular

The full story

Captain Acquisition pod · 14 people

  • Owned the captain (driver) journey from installing the app to the first ride: authentication, KYC, referrals, learning modules and the lead-creation SDK, plus the Backend-for-Frontend for every driver-app API, at a scale of 8.5 million captains.
  • Cut production bugs from 71 to 9 with task batching, taking the pod from the most bugs in the company to the third fewest. Received the Rapido Spot Award for it.
  • Led the design and extraction of the KYC service from the monolith into a standalone microservice.
  • Tracked down duplicate records in the data ingestion service with a colleague and wrote the script to backfill them.

Partnerships pod · 8 people

  • Grew into a full-stack role leading the vertical behind 25% of revenue: tie-ups with delivery providers such as Swiggy, Zomato and Dotpe.
  • Set up a React SLA dashboard to watch live rides and flag critical ones, cutting rejection from 19% to 7%. Introduced React and a Next.js starter kit to the company.
  • Architected the Rewards and Penalty dashboard to raise captain quality.
  • Improved the main website's first interactive time from 1.7s to 0.8s and took it from position 3 to 1 on Google search.
  • Migrated domain-specific collections from the main MongoDB to a dedicated B2B MongoDB, which earned a second spot award.
May 2019 — September 2020

Reliance Jio Team Lead

Worked on Jio.com and helped establish the web platform and team.

Contributed to route-based micro-frontend architecture, deployment pipelines, and web-component starter tooling.

React · Next.js · Gatsby · JavaScript · Webpack

May 2017 — April 2019

IHS Markit Associate — Development

Worked on TradeServ Unification, an application for credit and FX trade confirmation, clearing, and regulatory reporting.

Contributed to an Angular/TypeScript single-page application and its test and CI workflow.

TypeScript · Angular · RxJS · Webpack · Sass

September 2013 — April 2017

MetaDesign Solutions Senior Software Engineer

Worked on Medanta e-connect and Shivyog Portal web applications.

Built web experiences for patient appointments, event registration, membership, and payment workflows.

JavaScript · Ember.js · AngularJS · jQuery · Bootstrap

Skills

Tools of the trade.

Languages
JavaScript, TypeScript, Go, HTML, CSS
Frontend & product
React, Angular, Next.js, AngularJS, Ember.js, RxJS, Webpack
Platforms & delivery
Node.js, Kubernetes, Kafka, Jenkins, Azure DevOps, SonarQube, Grafana
Testing
Jest, React Testing Library, Cypress, Mocha, Karma, Protractor

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